Personally Identifiable Information That We Collect
Outdoor Insurance Services respects your privacy and is committed to protecting personally identifiable information that you provide in connection with your use of this Site and Services. Outdoor Insurance Services does not gather information that personally identifies individuals except when you provide such information to us. For example, Outdoor Insurance Services will gather information about individuals when you submit an order, create a user account, submit a franchise application, subscribe to our e-mail newsletter, or participate in any special promotions or purchases on this Site.
Non-Personally Identifiable Information That We Collect
As part of the registration process for some Services, you may be asked to provide information that does not personally identify you. For example, you may be asked to provide information concerning how you heard about Outdoor Insurance Services, what state or city you are interested in doing business, and other similar types of information. This information is generally optional but may be included in your user account or potential franchisee profile. Outdoor Insurance Services requests this information to understand you better and to also bring to your attention new services, programs, or offers that may be of interest to you.
In many cases, Outdoor Insurance Services will automatically collect certain non-personally identifiable information about your use of this Site and Services. Outdoor Insurance Services might collect, among other things, information concerning the type of Internet browser or computer operating system you are using, the domain name of your Internet service provider, your “click path” through the Site or “click-through” from an e-mail, the Site or advertisement that was linked to or from the Site when you visited, and your IP address. Your use of our Site and Services, and information provided through these technologies, will be anonymous unless you provide us with personally identifiable information or have provided such information in the past.
Information about Other People
Some of the Services on the Site may ask you to submit personally identifiable information about other people. For example, you might submit a person’s name and other personally identifiable information if you purchase a product and have it sent directly to the recipient. A record of that transaction will be maintained as allowed and/or required by law. In addition, we will add the recipient’s information to our marketing database in the event that they wish to order products from us or use our Services.
Orders and Purchases
You will be asked to provide certain personally identifiable information in order to purchase a Cap or other Outdoor Insurance Services products on the Site. This personally identifiable information will include your first name, last name, business name, address, city/locality, state/region, postal code, daytime phone, evening phone, e-mail address, credit card number, and shipping information (including the third party’s name and address). This information will be used for billing purposes, processing of credit card transactions, filling product orders, and may be retained for record keeping and legal purposes along with the content of your order.
If you make a purchase on our Site or through our Services, Outdoor Insurance Services will collect your personally identifiable information, and you are deemed to consent to us providing your information to third parties who provide certain services such as processing of credit card transactions, customer service, and/or order fulfillment, as applicable. (As more fully described below in Use, Disclosure, and Sharing of Information – Personally Identifiable Information, these third parties are prohibited from using this information for their own marketing purposes and/or from sharing, selling, or otherwise distributing any personal data of our customers, unless you choose to opt in for such additional uses and/or disclosure by the third parties, under their respective privacy policies.)
E-mail Messages and Newsletter
If you send an e-mail message to Outdoor Insurance Services or any of our locations, Outdoor Insurance Services may retain the content of that message, in addition to any response we send to you. The content and other information in or related to an e-mail sent to Outdoor Insurance Services may be used as a testimonial or for other marketing purposes. In addition, Outdoor Insurance Services may provide our locations aggregate statistics about our customers’ traffic patterns and related Site information. We may also provide these statistics to reputable third parties for analysis; however, the statistics will not include personally identifiable information that allows them to identify you.
You will be asked to provide certain personally identifiable information in order to subscribe to our newsletters. This personally identifiable information will include your first name, last name and e-mail address. It is sent to anyone who subscribes to our newsletter or provides their email address by requesting a catalog, registering for a franchise application, or placing an order through the Site or at one of our locations.
Information Collected by Other Means or Media
In some situations, we may also collect personally identifiable information and other information about you through other means, directly or indirectly. For example, if you provide information to other companies who share information about their customers, we may collect additional information about you. In these cases, Outdoor Insurance Services will apply this policy to any personally identifiable information obtained by other means or media.
Some Services may offer support and technical assistance through customer service centers via telephone or e-mail. Whenever you communicate with customer service, you do so with the understanding that an operator may view and make changes to the information in your User Account in order to provide the assistance that you need.
Special Notice Regarding Children
The Site is not directed specifically toward children and we do not knowingly collect personal information from persons under the age of 18 on the Site. However, Outdoor Insurance Services recognizes the sensitivity of personally identifiable information concerning children under the age of 18 and therefore provides this special notice. Outdoor Insurance Services is committed to complying with all applicable laws and regulations regarding children, including the application of the Children’s Online Privacy Protection Act (“COPPA”) for children under the age of 13. Except in limited circumstances allowed by COPPA, Outdoor Insurance Services will not knowingly collect, maintain, or disclose any personally identifiable information from a child under 13 without first obtaining consent from that child’s parent or legal guardian.
If you are the parent or guardian of a child under 18, and your child would like to participate in certain Services, you should not allow them to place orders through this Site or send personal information to Outdoor Insurance Services without your permission. Outdoor Insurance Services encourages parents or guardians to supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment.
If you are a parent or guardian who has discovered that your child under the age of 13 (or 18) has submitted his or her personally identifiable information without your permission or consent, Outdoor Insurance Services will make reasonable efforts to remove the information from its active list, at your request. To request the removal of your child’s information, please send an e-mail to email@example.com and be sure to include in your message the same name and/or e-mail address that your child submitted.
USE, DISCLOSURE, AND SHARING OF INFORMATION
Personally Identifiable Information
Outdoor Insurance Services uses information about you to deliver the Services that you request, to keep you informed about changes affecting our Services or your account, to inform you of other Services or offers in which you might be interested, and to improve and enhance our Site and Services. If you provide Outdoor Insurance Services with personally identifiable information, we will take all reasonable and appropriate steps to protect it from unauthorized disclosure.
If you opt in to receive e-mail from us, you can always opt out of future marketing messages by following the directions in each message to “unsubscribe.” However, if you choose to opt out of marketing messages, we reserve the right to contact you regarding your account status, technical support, product information, changes to account terms, and any other matter that might affect our service to you and/or any products you purchased from us or registered with us, as applicable.
As stated above in Information Gathered – Special Promotions, Outdoor Insurance Services may also work with third parties to provide some Services on our Site. In connection with those Services, you are deemed to consent to us sharing your information with third parties who provide services such as processing of credit card transactions, customer service, promotion administration, order fulfillment and/or delivery, as applicable. Third parties who provide, or participate in, Services on the Site are prohibited from using our customers’ personally identifiable information for marketing purposes and/or from sharing, selling, or otherwise using such information, unless you choose to opt in to marketing, sharing, or other uses by the third parties. If you do not want your information to be used for marketing (or other purposes unrelated to the provision of Services) by a third party who participates in a Service on our Site, do not opt in to such use by that third party when you register to participate in the Service.
Non-Personally Identifiable Information
From time to time, Outdoor Insurance Services may use and share with third parties aggregate, non-personally identifiable user information to show general demographic and preference information among users of this Site.
Your California Privacy Rights
(As provided by California Civil Code Section 1798.83)
A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California Customer”) is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal information, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed.
California Customers may request further information about our compliance with this law by e-mailing firstname.lastname@example.org. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.
Our Commitment to Data Security
While Outdoor Insurance Services takes reasonable and appropriate precautions to protect your personally identifiable information from unauthorized disclosure and to prevent possible security breaches in our Site, Services, and customer databases, no web site, Internet transmission, computer system, or wireless connection is completely secure. Consequently, Outdoor Insurance Services cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the Site and Services is at your own risk. Outdoor Insurance Services urges you to take steps to keep your information safe by memorizing your password or keeping it in a safe place (separate from your account information), logging out of your User Account, and closing your web browser.
Outdoor Insurance Services will take commercially reasonable steps to protect the information by establishing a secure connection with your Web browser whenever you give Outdoor Insurance Services sensitive or confidential information (for example, credit card numbers for Purchases). Outdoor Insurance Services employs a security encryption technology known as secure sockets layer (“SSL”) to protect the transmission of payment information (including credit card number, name and address) to the Site. Unless otherwise specified herein or on the Site where you make a Purchase, credit card numbers are used only for payment processing and are not retained for marketing purposes.
Hyperlinks To and From Other Sites
Outdoor Insurance Services’s Site may frame, and/or contain links to, or advertisements about, non-Outdoor Insurance Services web sites. Other web sites may also reference, advertise, or link to the Site. Outdoor Insurance Services does not endorse or sponsor other web sites, is not responsible for the privacy practices or the content of non-Outdoor Insurance Services web sites, expressly disclaims any statements or assertions made on such web sites, and denies all liability associated with your use of, and the content on, such other web sites and advertisements.
Consent to Processing in the United States
Contact Us Regarding Privacy
Outdoor Insurance Services
2775 CR 19 A
NOTIFICATION OF CHANGES
Effective Date: Dec 1st, 2016